Privacy Policy

Privacy and Cookie Statement - Maison Maeva

At Maison Maeva, we respect your privacy and are committed to protecting your personal data. This statement explains what data we collect, how we use it, and what rights you have regarding your personal information.

1. Processing of Personal Data

When you place an order, create an account, or contact us, we process the following personal data:

• Name and address details: For the correct delivery of your order.
• Email address: For sending order confirmations, shipping information, and newsletters (if you have subscribed).
• Phone number: For any communication regarding your order.
• Payment details: To process your payment through your chosen payment method.
• IP address and other digital identification data: For analytical purposes and to improve our website.

2. Purposes of Data Processing

We use your personal data solely for the following purposes:

• Processing your order: Including payment, shipping, and customer service.
• Communication: To keep you informed about your order and any changes.
• Marketing: If you have given consent, we may keep you updated on new products and offers via email.
• Improvement of our website: To gain insights into website usage and enhance user-friendliness.

3. Data Security

We take appropriate technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access. Your data is stored in a secure environment and is only accessible to employees who need it to perform their duties.

4. Data Retention

We do not retain your personal data longer than necessary for the purposes mentioned above, or as required by law. For marketing purposes, we will retain your data until you unsubscribe from our newsletter.

5. Sharing Data with Third Parties

Maison Maeva does not share your personal data with third parties unless necessary to fulfill your order (e.g., shipping) or if legally required. In cases where we engage third parties, we ensure that these parties comply with the same privacy standards as we do.

6. Your Rights

You have the right to:

• Access the personal data we process about you.
• Request correction or deletion of your personal data if it is incorrect or incomplete.
• Object to the processing of your personal data for marketing purposes.
• Withdraw your consent to receive newsletters.

To exercise your rights, you can contact us at info@maisonmaeva.com.

7. Cookies

Our website uses cookies to enhance user experience and analyze website usage. Cookies are small text files stored on your computer or mobile device when you visit our website.

• Functional cookies: These are necessary for the proper functioning of the website, such as remembering your preferences or logging in.
• Analytical cookies: These are used to gain insights into website usage, allowing us to improve functionality and effectiveness.
• Marketing cookies: These are used to show you targeted advertisements based on your browsing behavior.

On your first visit to our website, we ask for your consent to place analytical and marketing cookies. You can adjust your cookie preferences at any time in your browser settings.

8. Changes

Maison Maeva reserves the right to modify this privacy and cookie statement. Any changes will be published on this page. We recommend that you regularly review this statement to stay informed of any updates.